Refund & Return Policy
Last Updated: September 8, 2026
Monkflame operates monkflame.in primarily as an informational website where visitors can explore our products, learn about the brand, and submit enquiries.
We currently do not sell products directly through this website and do not accept online payments or process online orders through monkflame.in. Therefore, refunds, returns, exchanges and order cancellations are not processed through this website.
Purchases Made Through Dealers or Stores
Monkflame products may be purchased through authorized dealers, distributors, retailers or other stores.
If you have purchased a Monkflame product from a dealer, retailer, distributor or store, any request for a return, refund, exchange or cancellation should be made directly to the seller from whom the product was purchased.
Seller's Return & Refund Policy
Returns and refunds for products purchased outside monkflame.in are subject to the terms, conditions and return/refund policy of the respective seller or store. We recommend checking the seller's applicable policy at the time of purchase.
Damaged or Defective Products
If you experience an issue with a Monkflame product, including a manufacturing defect or product-related concern, please first contact the dealer or store from which you purchased the product.
Where applicable, product-related issues may also be handled in accordance with the warranty or after-sales service terms applicable to the particular product.
Website Enquiries
Visitors may submit product, dealer or general enquiries through monkflame.in. Submitting an enquiry does not constitute an online purchase, order or payment and therefore does not create any refund obligation through the website.
Contact Us
If you need assistance regarding a Monkflame product or would like help identifying the appropriate point of contact, you may contact us:
