At Monkflame, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect and handle your information when you visit or interact with our website.

By using monkflame.in, submitting an enquiry, or voluntarily providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you interact with our website, products or services.

This may include:

• Name
• Email address
• Phone number
• Subject or enquiry details
• Information submitted through dealer or business enquiries
• Any other information you voluntarily provide to us

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting, security, analytics or other technical services.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source

3. How We Use Your Information

We may use the information we collect for purposes including:

• Responding to your enquiries and requests
• Providing information about Monkflame products and services
• Providing customer support and assistance
• Processing dealer and business enquiries
• Communicating with you regarding your enquiry
• Improving our website, products and services
• Maintaining website security and preventing misuse
• Complying with applicable legal and regulatory requirements

4. Enquiry Forms

Our website may provide enquiry and contact forms through which you can request information or assistance. The information submitted through these forms is used to understand your request and allow our team to respond to you.

Please do not submit sensitive personal information through our general enquiry forms unless it is specifically requested and necessary for the service you are seeking.

5. Dealer and Business Enquiries

If you contact Monkflame regarding dealership, distribution, partnership or other business opportunities, we may use the information you provide to review your enquiry and communicate with you regarding the opportunity.

6. Cookies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand website usage and provide a better user experience.

You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

7. Sharing of Information

Monkflame does not sell or rent your personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers and business partners where reasonably necessary to operate our website, respond to enquiries, provide services, maintain security or perform other legitimate business functions.

We may also disclose information when required by applicable law, regulation, legal process, governmental authority, or when necessary to protect our rights, property, users or website security.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Third-party websites operate independently and may have their own privacy policies and terms. Monkflame is not responsible for the privacy practices or content of such third-party websites.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes and complying with applicable legal obligations.

11. Your Privacy Rights

Subject to applicable law, you may have the right to request access to, correction of, updating of, or deletion of certain personal information held by us.

If you would like to make a privacy-related request, please contact us using the details provided below.

12. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children for independent marketing purposes.

13. Changes to This Privacy Policy

Monkflame may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact us: